NOTE: Translation made with Google Translate
Privacy Policy
This privacy policy (hereinafter, the "Policy") is intended to explain to you the rules governing the different processing operations that may be carried out when you use our website accessible from the address https://www.apartamentoenpuertomarinag204.com (en adelante, el "Sitio"). The processing of personal data implemented from the Site is the responsibility of two co-controllers.
The persons responsible for the processing of your personal data are:
· The company CODEBAY SOLUTIONS LIMITED (hereinafter "Lodgify") that manages the website of Apartment in Puerto Marina G204
Lodgify is registered under registration number ZA188069 in Warwickshire, United Kingdom. Its registered office is at Magma House, 16 Davy Court Way, Castle Mound Way, Rugby, Warwickshire, CV23 0UZ, United Kingdom.
Lodgify supports hosting professionals by offering a SaaS-hosted digital platform that allows them to create a website for their hosting activity.
· Apartment in Puerto Marina G204
This company is registered in the administration of Spain of Málaga under the number VUT/MA/05325 (en adelante, el "Establecimiento"). Its registered office is in C/ Montilla, 1 house C.
E-mail of the data protection officer of the institution: guersomruizariza@hotmail.com
From now on, Lodgify and the Institution will be jointly referred to as the "Data Controller". The terms "we", "us" and "our" in this Privacy Policy refer to the Data Controller.
As the controller for the processing of your Personal Data, we do our utmost to protect your privacy when you visit the Site.
This Policy allows you to better understand the origin and use of your Personal Data and the browsing information we process when you visit our Site.
We undertake not to transfer your personal data to third parties unless otherwise specified in section 1.3.
1.2. For what purposes are your personal data collected and processed?
The Personal Data listed above may be collected and processed for the following purposes:
· Reservation management
The processing of your data is necessary to keep you informed of the status of your booking, the summary of your reservation, accept your payment, etc.
· Access to customer service
We process your personal data within the framework of our customer service in order to answer your questions, in particular through the contact form.
· Improve our services
We process your browsing and booking data for analytical and statistical purposes. In fact, this data allows us to analyse how you use our Site and improve its ergonomics and quality.
· Marketing
As part of subscribing to our newsletter, we process your data to manage your subscription and send you specific information by email or SMS according to your preferences. We may also contact you through push notifications if you subscribe to this service.
Processing for marketing purposes requires your consent. Therefore, you may unsubscribe from our communications at any time.
If you have given us your consent to receive our communications, either through our newsletter or through push notifications, we may use the information you have provided to us for the following purposes:
- Share information about our current events, products, services, offers;
- Recommendations on certain products or services that may be of interest to you; and
- Customer research to better understand their expectations with respect to the products
1.3. Who are the recipients of your personal data?
The personal data of users may be transferred to third parties who are companies that provide services to Lodgify.
These third parties are:
– Codebay Solutions S.L.U., a subsidiary of codebay solutions Ltd that provides commercial and logistical services related to the Lodgify web and software.
– Other service providers, such as our channel managers, payment providers and third-party applications that integrate with the Services (including, but not limited to, Airbnb Ireland UC, Booking.com B.V., Homeaway.com Inc., Expedia Lodging Partner Services Sarl, Google LLC, Newfold Digital, Inc. for domain name registrations, and Rental Ninja SL for the PM Module), for the implementation of any contract we enter into with them or our users;
– Advertisers who require the information to select and post ads that are relevant to our users and others; and
– Analysis providers that assist Lodgify in improving and optimizing the Lodgifty.com and Services.
– Provider of communications solutions to assist Lodgify in the implementation of the MFA (como Twilio Spain Sl.)
Some personal data of our users may be stored or transferred to a destination outside the European Economic Area (EEE). It may also be processed by staff operating outside the EEA who work for Lodgify or one of our business partners or service providers. By using the Services, you acknowledge and agree that we may transfer, store and process your personal data outside the country in which you reside. Lodgify will take all reasonable and necessary measures to ensure that user data is treated safely.
Lodgify may also disclose personal data of our users as required by law, or when we believe in good faith that disclosure is necessary to protect our rights, protect the security of our customers or the safety of others, investigate fraud or respond to a government. ordered.
Your access and browsing data may also be transferred to Google Analytics.
We may also disclose your Personal Data to respond to a request from legal authorities.
1.4. How long are your personal data stored?
We will retain your data for a period of ten (10) years from your last reservation to respond to any queries, claims or to maintain all data necessary to comply with legal, accounting or analytical requirements (Article L.123-22 of the French Commercial Code).
We may also store your data for research or statistical analysis; then it will be anonymized.
As part of subscribing to our newsletter, we will not contact you if you have not opened our newsletter for more than twelve (12) months.
Any changes to this Policy will be made on this page and you will be notified by email in case of any material change.
For the purposes of this Policy, the term "Personal Data" refers to any data that relates solely to you and that allows you to be identified directly or indirectly, regardless of the Terminal you are using.
The term "Terminal" refers to the physical equipment (computer, tablet, smartphone, phone, etc.) that you use to view and browse the Site.
The term "Regulation" refers to the Personal Data Regulation and, in particular, Regulation No. 2016/679, known as the General Data Protection Regulation, the French Data Protection Act No. 78-17 of 6 January 1978 and the French Law No. 2018-493 on the Protection of Personal Data.
By using our Site, you agree to the terms of this Policy in its entirety.
If you do not agree to any of these terms, you are free to stop using our Site.
This Privacy Policy is updated regularly. In order for you to be duly informed of any significant changes in advance, we will notify you by means of notifications in the relevant services or by e-mail, as applicable.
The Site will always display the most up-to-date version of this Privacy Policy.
1. Protection of your personal data
In accordance with the Regulation, we list all processing operations carried out in a processing record that we make available to the competent authorities.
All information you provide us during your visits to the Site is strictly confidential. This information is necessary for the purposes of its processing.
1.1. What personal data are collected and processed?
The information that may be collected and processed is as follows:
- Identification and contact information: name, surname, gender, postal address, telephone number, e-mail address, language and country from which you interact with us;
- Financial and payment data: your bank details (in this respect we inform you that all payment transactions are encrypted by the receiving bank or accredited storage centre and that we do not store any credit card numbers), information about your reservations, etc...;
- Connection, geolocation (only with your consent) and navigation data; and
- Personal Preferences: This includes your cookie preferences.
When we ask you to enter your personal data to access a function, some data fields are mandatory as they are data that we need to allow you to access this function (por ejemplo, para registrar su reserva necesitamos su nombre y apellidos).
It is important that the personal information shared about you is correct and up-to-date.
We do not process any personal data that may be described as "sensitive" (information relating to racial or ethnic origin, political, philosophical or religious opinions, union membership, health or sexual life) within the meaning of the Personal Data Regulation.
The data controller may also store your data for research or statistical analysis. Since these are then anonymized, the Regulation does not impose any retention period, as it is no longer possible to "re-identify" you later.
1.5. Security of your personal data
We are committed to ensuring that user information is secure. To prevent unauthorized access or disclosure, Lodgify has implemented appropriate physical, electronic and administrative procedures to safeguard and secure the information we collect online.
When our users enter sensitive information on our site, we encrypt the transmission of that information using secure connection layer technology (SSL).
Please note, however, that no data transmission via the Internet or information storage technology can be guaranteed to be completely secure. As a result, while we strive to protect the information of our users, we cannot ensure or guarantee the security of the information that users send to us, and users do so at their own risk.
1.6. What are your rights?
1.6.1. Consent
Your consent must be given in a clear and unequivocal manner. This is why, by accessing to fill in the contact form of the Site:
- you are informed of the use that will be made of your Personal Data;
- you must check a check box to validate your consent; and
- children under the age of 13 cannot give their consent.
1.6.2. Other rights
Under the Regulations, you have the following rights regarding your Personal Data:
- Right of access to data: this right allows you to receive a copy of the Personal Data we hold about you;
- Right to rectification: this right gives you the possibility to request the correction of inaccurate or incomplete Personal Data concerning you;
- Right to cancel your Personal Data: this right gives you the possibility to request the cancellation of your personal data if any of the legal conditions are met:
· the Personal Data is no longer necessary for the purposes of the processing;
· has withdrawn the consent on which the processing is based;
· you have objected to the processing operation by means of your right of opposition;
· the processing of your Personal Data is illegal; or
· your Personal Data must be deleted under a legal obligation.
- Right to restrict the processing of your Personal Data; this limitation of processing may take place at any time:
· you question the accuracy of your Personal Data;
· does not object to the deletion of your personal data in the context of unlawful processing, but requires that they be limited;
· your Personal Data is no longer used by our services, but its storage is only necessary for the recognition, exercise or defence of a legal right; or
· you object to our use of your Personal Data through your right of objection.
- Right to the portability of your Personal Data: you may contact us for your Personal Information to be provided to you or directly to another controller in a structured, commonly used and machine-readable format;
- Right of objection: you can contact us when
· the processing is carried out for the sake of the public interest or our legitimate interests; you can only object to it for reasons related to your situation;
· the processing is carried out for commercial prospecting purposes; you may object to this at any time and without giving us any explanation.
- Right to determine the destination of your personal data after your death (e-Testament): one of the specific features of French legislation is that it allows you to send us your instructions on how we will process your personal information after you die. Therefore, you can choose whether to delete or pass on to one of your relatives.
Regardless of the purpose or legal basis under which we process your data, you can, at any time and free of charge, send us an e-mail to exercise your rights to the following address:
info@apartamentoenpuertomarinag204.com
Or send us a letter to the following address:
C/ Montilla, 1 house C - 29630 - Málaga
Please note, however, that we may not always respond positively to your request for legal reasons, which we will inform you, if necessary, after receiving your request.
In any case, we remind you that you have the right to lodge a complaint with the competent administrative authority.
1.7. What are the legal bases for the processing?
For the processing of your data, we rely on legal bases that depend on how you interact with our Site.
When you purchase products on our Site, we collect and process your personal data to carry out the contract between you and us. For example, we need your postal details to deliver your order or your bank details to process the payment.
We also rely on other legal grounds, such as your legitimate interests. For example, we consider it in your interest that your identity cannot be used for fraudulent purposes, that our customer service staff have access to your order information to better serve you, or that we can better understand your use of our Site to improve your usability and the services we offer you.
Finally, when processing personal data for prospecting purposes, the legal basis for processing is your consent (see section 1.6.1).
2. Internet browsing security
2.1. Integrity of your data on the Internet
The Site has appropriate security measures to prevent any loss, use or unauthorized access, modification or disclosure of your Personal Data.
All personal data collected is stored on secure servers. The controller has also established procedures to deal with any personal data breach.
2.2. Malignant uses
It is recommended that you connect only to secure networks, preferably private networks. Be aware of the risks of public Wi-Fi networks.
Regardless of the controller to whom you have voluntarily transmitted your personal data and taking into account the nature of the Internet network, other operators, without any link with the data controller, may collect them without your consent, in particular during your browsing the Internet. Therefore, we recommend that you install antivirus and antispyware software on your computer and update it regularly.
2.3. Usurpation/Phishing/ Phishing
The Data Controller will never ask you to obtain personal information by e-mail.
If you receive an email on behalf of the controller asking you to provide sensitive personal information (banking data, privacy data, etc.), please do not reply and send this email to us so that we can take the necessary steps.
You must only provide your account information after you have logged in to the Site directly through your browser.